Terms & conditions

This website is run by Mon Bebe d'amour, a family-owned children's clothing shop in Limassol. When you buy from this website, your contract is with:

• Mon Bebe d'amour
• Gladstonos 56, 3041 Limassol, Cyprus
• Phone: 25342637 · Email: [email protected]

These terms apply to every order placed on this website. They don't affect your legal rights as a consumer.

• You must be at least 18 years old to place an order or open an account.
• Please give us accurate details so we can deliver your order and reach you about it.
• You're responsible for keeping your account password private. Tell us straight away if you think someone else has used your account.
• We may suspend an account or refuse an order if we reasonably suspect fraud or misuse.

• We take care to show our products accurately, but colours can look slightly different on different screens, and sizes vary a little between brands.
• All prices are in euro (€) and include Cyprus VAT at 19%. Delivery charges are added at checkout before you pay.
• Stock is checked live when you add an item and again just before payment. Very occasionally an item sells out in our shop at the same moment; see section 4 for what happens then.
• If we find an obvious pricing mistake, we'll contact you before sending anything. You can then confirm the order at the correct price or cancel it for a full refund.

Placing an order is an offer to buy. After your payment is approved we email you an order confirmation, and that email is our acceptance — the contract is made at that point.

If, after you've paid, we can't supply an item (for example it was damaged or sold out in the shop), we'll tell you and refund the amount for that item in full, to the card you paid with, within 14 days.

We accept debit and credit cards. Payments are processed by JCC Payment Systems on their secure payment page. Your card details go straight to JCC — we never see or store your full card number. Your card is charged in euro when you complete payment.

• We deliver within Cyprus only.
• The delivery options and their charges are shown at checkout and on our Shipping & payment page. Delivery currently costs €4.00.
• Delivery times are estimates. If your order hasn't arrived within 30 days, you can cancel it for a full refund.
• The parcel becomes yours, and your responsibility, once it's delivered to you, to the address you gave, or to the locker you chose.

As an online customer you have a legal right to cancel your order within 14 days of the day you (or someone you name, other than the courier) receive the goods, without giving a reason.

• Tell us by email at [email protected] or by phone on 25342637, with your name, order details and the items you're returning. A simple, clear statement is enough.
• Send or bring the items back within 14 days of telling us — post them to us or bring them to the shop at Gladstonos 56, 3041 Limassol, Cyprus. The cost of sending items back is yours.
• Refund: we refund the price of the items and the standard delivery charge you paid, within 14 days of receiving them back (or proof you've sent them), to the card you paid with.
• Please handle items only as you would in a shop. We may reduce the refund if an item has been worn, washed or damaged beyond what's needed to check it.
• This right doesn't cover sealed items that can't be returned for hygiene reasons once unsealed (such as dummies, bottle teats or underwear in sealed packs), or items made to your personal specification.

Our Return policy explains our in-store exchanges. It is offered on top of these rights; for online orders, nothing in it reduces your right to cancel described here.

Everything we sell must be as described, fit for purpose and of satisfactory quality. If an item is faulty, damaged or not what you ordered, contact us on 25342637 or at [email protected] as soon as you can. You're entitled to a repair or replacement, or, if that isn't possible, a price reduction or refund, under Cyprus consumer law. This legal guarantee lasts two years from delivery, and we cover the return cost of faulty or wrong items.

We're responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We aren't responsible for loss that wasn't foreseeable. Nothing here limits our liability where the law doesn't allow it, including for death or personal injury caused by our negligence, fraud, or your rights as a consumer.

Our products are sold for personal and household use. Please follow care labels and safety notes, and always supervise little ones with small parts, cords and accessories.

The text, photos, logo and design of this website belong to Mon Bebe d'amour or the brands we stock. You're welcome to browse and share links, but please don't copy them for commercial use without asking.

How we use your personal information is explained in our Privacy & cookie policy.

• If something isn't right, please talk to us first on 25342637 or at [email protected] — we'll do our best to sort it out quickly.
• If we can't agree, you can contact the Consumer Protection Service of the Cyprus Ministry of Energy, Commerce and Industry, which also lists approved alternative dispute resolution bodies.
• These terms are governed by the laws of the Republic of Cyprus. You can bring a claim in the courts of Cyprus, or of the EU country where you live.
• We may update these terms from time to time. The version on this page when you placed your order applies to that order.